Toilet Repair & Installation
Running, rocking, or leaking at the floor
Most toilet problems are a same-visit fix and cost less than people expect. The one worth calling about quickly is water appearing at the base — in a sixty-year-old house that water is going into subfloor that has already seen a few decades of humidity.
- Running and phantom-flushing toilets
- Leaks at the base and wax seal replacement
- Rocking and loose flanges
- New toilet supply and installation
Symptoms
What the toilet is telling you
Three complaints cover most of what we get called for.
It runs, or refills on its own
Almost always the flapper or fill valve. Cheap parts, quick fix, and it is quietly costing you every month.
It rocks
The closet flange or the bolts. Left alone, the rocking breaks the wax seal — which turns a small job into a subfloor job.
Water at the base
The wax seal has failed and waste water is reaching your floor. This one is worth calling about sooner rather than later.
Not sure if it is worth a call? Our guide on signs you need a plumber sorts the urgent from the tolerable.
Why it matters
Small job, real consequences
A running toilet is expensive
A silently running toilet can waste more water than the rest of the household uses, and it shows up on the bill before you ever hear it.
A failed seal rots subfloor
Water at the base does not evaporate. It goes into the subfloor and stays there, and that repair is many times the cost of a seal.
Old flanges are the real fix
In houses this age the cast-iron closet flange is often corroded or sitting below the finished floor. Replacing wax without addressing that means the seal fails again.
Newer toilets genuinely use less
If yours predates the mid-1990s, replacement pays for part of itself on the water bill.
Replacing
What we look at on an install
Setting a toilet correctly is mostly about what is under it, and in this housing stock that is often a surprise.
We check the flange height relative to the finished floor, because in a 1960s bathroom that has had tile added over the original floor the flange is frequently sitting too low — the most common reason a new toilet leaks or rocks within a year. We check the flange material and condition, since corroded cast iron needs a repair ring or replacement rather than more wax. We check the subfloor around the opening for prior water damage. And we replace the supply line rather than reusing an old one, because a decades-old supply is a burst waiting to happen.
How we work
What to expect when you call
- 01
Diagnose
We identify whether it is a valve, a seal or a flange issue — three different repairs at three different prices.
- 02
Fix or replace
Most repairs are done on the same visit. Replacements we can usually schedule quickly since parts are stocked.
- 03
Test and check the floor
We run it, check for movement, and look for signs the subfloor took on water before we call it finished.
Free estimate
Get a toilet fixed
Tell us what it is doing — running, rocking, leaking, or just old and you want it gone.
Related: faucet installation, leak detection, drain cleaning, cast-iron drain lines, emergency plumber
Got a plumbing problem that is not getting better on its own?
Call for anything urgent, or send the form and we will get back to you within one business day with a real number.